24 HR EMERGENCY SERVICE

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FAQ

Kitchen Exhaust Vent Hood System Cleaning is a repetitive service required by the Fire Marshal and Health Dept. as well as most Insurance Carriers. Over time, grease will build up inside your system, ultimately creating a fire hazard. The aim of the service is to remove grease which has collected in your Exhaust Vent Hoods to “bare metal“. Therefore, it is important to properly service and maintain your Kitchen Exhaust Hoods in a timely manner.

According to NFPA 96 Guidelines, your Kitchen Exhaust Vent Hood System shall be inspected, cleaned, and serviced in accordance to your cooking operations.

  • Monthly service is required if you are utilizing solid fuels to cook such as wood or charcoal.
  • Quarterly service is required if you are utilizing Char broilers, Woks, or if you are a High Volume restaurant such as a 24HR service.
  • Semi-Annual Service is required if you are utilizing Ovens and Stoves or if you are a Low Volume cooking operation.

Generally, a service can be completed in approximately 2-3 Hrs. However, depending on the size and condition of your vent hoods, services may take longer.

Yes. In order to properly service your kitchen exhaust hoods, all cook line equipment must be turned off and properly shrouded. If you are a 24 HR Cooking Operation, you may want to cook additional food to cover your down time.

According to NFPA 96 Guidelines, “The entire exhaust system shall be cleaned by a properly trained, qualified and certified company or persons” Pro-Tech Facility Restoration has provided services to restaurants for over 30 Years with certified staff and personnel. After a service has been provided, Pro-Tech will need to affix a Certificate of Service Completion sticker onto your hoods.

It is critically important to ensure that your hoods are cleaned “to bare metal” as stated by NFPA 96 Guidelines. However, there may be inaccessible areas in your Kitchen Exhaust Hood ductwork. Our trained professionals will be able to quickly locate these inaccessible areas and provide you with options in order to gain access to these areas.

Absolutely. Pro-Tech Facility Restoration touts one of the best service warranties in the industry. We guarantee that work was done properly to NFPA 96 Guidelines and we provide BEFORE and AFTER photos of each service. Reports are available upon request or by using our portal.

Pro-Tech Facility Restoration offers hassle-free scheduling. We will simply contact you and provide you with available service dates when it is time to have your Kitchen Exhaust Vent Hoods serviced.

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